For several months prior to our planned family holiday to NZ from Australia, as well as during, I utilised the services of OYSTER Accessible Travel NZ. The head of our family, Terry, is a C3 Quad Asia A, with partial preservation of motor and sensory to T3. So he has use of his hands, but just doesn't have feeling in them. He has no feeling from the chest down. He requires a hoist to transfer, and uses a powered chair for everyday use. Our holiday was amazing, and made so much easier with the assistance and organisational capabilities of Maddy and Kimberly at OYSTER accessible travel. When we next travel to NZ we will most definitely be allowing Maddy and Kimberly to once again take control.
With many thanks
From The Pepis.. January 2017 - Queensland, Australia
Having now returned home, I am sending Oyster a little message to let you know how much we appreciated your services and advice before and during our holiday. Your suggestions and bookings helped to make this break very special for my brother, sister and myself. The accommodation increased in accessibility through the three stops we had over our 11 days. Thank you so much Oyster for going out of your way to research and provide information to us for our trip. We are recommending your services to friends and will certainly leave a positive review on your website over the next few days.
All things considered, we had great accessibility throughout the trip and as mentioned, the pre-planning for accommodation worked well.Thanks again and we hope to be able to go back to your wonderful country again in the near future.
J. Roberts - Australia December 2016
Unfortunately we are back in daily routine in Germany, the three weeks on this beautiful island(s) were far too short. Everything went perfect regarding your
organisation of accommodation. Therefore we like to thank you very much and to support your awesome service, I try to write a travelog with my pictures as soon as possible.
K. Leihe November 2016 - 3 week tour of North and South Island (from Germany)
Thank you for the driving distances and times, and accommodations are really great and we are pleased, that you assist us in these intense and very friendly (especially so prompt) way. For us this is not usual in Germany, these service qualities are not so common. As well as your great and decorative explanations of views and activities.
K. L. October 2016 - 3 week tour of New Zealand, North and South Island
My husband is wheelchair dependent. Your web page is very welcome. It has opened up many possibilities for us to travel.
Anna D. October 2016
Hi Oyster, we love your website and find it very helpful when planning a trip away, or just to check out accessibility for a day outing. I'm 56y/o man (Country boy) from Southland; wheelchair user with moderate Athetoid CP, plus rely on the help of a caregiver for daily support.
We recently visited the Orokonui Eco-sanctuary just north of Dunedin, on our drive home from Christchurch.
Unfortunately it was a very cold damp day, but after getting rugged up and hats on, my caregiver and I ventured outside to try the wheelchair section of their track. The bird life was sensational (especially at the feeding stations) with lots of birds along the metal track, but so great to get up close to the Tuis and bell-birds (reminding me of my childhood living on our farm).
Their wheelchair access was fabulous at the Centre facilities with wheelchair parking right at the main doors. The staff were so helpful and friendly, but I recommend having support for wheelchair and walker users on the outside wheelchair section of the wildlife track. Their is also a security double gate (predator free) to manage at the start and finish of entering the wildlife track (that has an electronic key-pad password to enter). The track itself is reasonably flat grade and has a fine metal surface, but a steep drop off on one side, so not to go too close to side for safety (no barrier rails).
We really enjoyed our time there and I highly recommend the pumpkin and kumera soup from their cafe (a must for a warm-up on a cold day).
I hope this feedback is of some help, the outing was well worth the money.
Mike H. September 2016
Thanks to your website I have found the accommodation we required. Before I discovered your site I almost gave up in frustration, so thanks to Oyster we were able to find 2 places that suited my sisters easy access needs and our budget! I have recommended your site to others and will continue to do so - I work as a disability support worker.
Day L - August 2016
Many thanks for all your help and advice. Great service.
Gay H. - May 2016
"I contacted Oyster Travel and spoke personally with agent who was very helpful"
Dear Oyster NZ - "I am ever grateful for your valuable assistance when I found myself with nowhere to stay on my recent visit to Auckland and within an hour I was able to find the most perfect motel in Epsom by your excellent service. Most important was that it had the right facilities for a disabled person. So often such places say they do but on arrival things are not as one was told. In this case I chose the Park Lane Hotel/Motor Lodge in Epsom. My care worker and I were given a warm and friendly welcome. The accommodation was excellent in every way"
L Austin, Wairarapa Stroke Group
"Very helpful and understanding of the challenges finding accommodation for disabled"
"On this last trip we stayed in a motel room in the Aveda Motor Lodge in Pukekohe, for the first time and it turned out to be ideal for my needs. I have no hesitation in recommending this motor lodge to any traveller requiring disabled accommodation"
L Austin - April 2016
Hi Oyster! Just wanted to let you know your website was so helpful planning our NZ trip! I also thought you could add Huka Jet in Taupo as an accessible activity. They have a ramp down to the boat and were very accommodating. Riverjet also replied to say they were accessible.
Mikaela L. - April 2016